Finance & OTA payment audit

Know what every tour earns, and that every OTA paid you

Revenue after OTA commission, margins per tour, guide payments, and a line-by-line check of every payout from Viator, GetYourGuide and your other resellers against your Bókun bookings.

Revenue is what you keep, not what the customer paid

Every report in BookingOps uses the same honest numbers.

  1. Customers paidThe booking price in Bókun
  2. − OTA commissionPer tour and channel, or exact from the payout report
  3. = RevenueWhat the OTAs actually pay you
  4. − Guide pay & costsTour fees, car, gas, vehicles, park fees
  5. = MarginPer tour, departure, guide and team

Cancelled bookings and tours you cancel never count. Bookings in another currency use the amount in your currency from Bókun, then the amount actually paid once the payout report is in.

OTA payment audit

Every payout line checked against its booking

OTAs pay in bulk, monthly or twice a month, net of commission, with reversals and adjustments mixed in. BookingOps reads the reports exactly as they arrive and reconciles them for you.

  1. Upload the reports. Viator payment advice, GetYourGuide statements, or any reseller’s CSV or Excel file; several files at once. Files already imported are skipped.
  2. Every line is matched to its Bókun booking by booking code, the reseller’s own reference, travel date and lead traveller, or product and date. When the same reseller booking exists twice in Bókun, the reference decides.
  3. Problems come to you. Paid twice, cancelled but paid, paid and reversed, commission above your agreed rate, a commission that can’t be right, and lines that need linking by hand with Find payment.
  4. Exact commission and revenue. Where the report states the commission (GetYourGuide) it is used as is; the amount paid becomes the booking’s revenue.

Nothing slips through

Every booking paid, every period covered

  • Not paid yet: travelled bookings with no payment, for a month, a whole year or any date range, with a month-by-month summary.
  • Report coverage: each reseller’s payout periods (monthly, twice a month, every two weeks or weekly) marked Uploaded or Missing, so every past booking can be checked.
  • For each unpaid booking: is its report uploaded (ask the OTA) or missing (upload it)?
  • Find payment shows where a booking’s payment went, and links it in one click.

Everything else money needs

OTA commission per tour

Rates per tour and channel, read from Bókun where it reports them, exact from statements that state them; estimates are labelled, never written to bookings.

Margins per tour

Customers paid, commission, revenue, guide pay, operator expenses and margin per tour, per departure and per team, with CSV export.

Guide payments

Tour fee, car allowance, gas, extras and advances per tour, estimated from each guide’s pay rate until entered; mark paid in bulk, print payment sheets.

Supplier statements

Per sales channel: bookings, what customers paid, commission and revenue for any period, printable or as CSV.

Teams and cities

Each city team sees its own revenue and costs; owners see the whole company and compare teams and cities.

Other currencies

Bookings sold in EUR or another currency are converted with Bókun’s own amount, then replaced by what was actually paid.

See it with your own tours

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