The morning manifest shuffle
Exporting from Bókun, pasting into spreadsheets, messaging each guide, and checking again when a booking changes overnight.
About BookingOps
Run a tighter tour operation, with half the admin
BookingOps sits between your Bókun account and your team. It turns bookings into a daily plan, keeps every tour bookable on the channels that sell it, and proves that every OTA paid you what it owes.
Where tour operators lose time and money
Selling tours is automated. Running them usually is not.
Guides and vans double-booked
Two tours, one guide. A van with more guests than seats. Time off nobody remembered. Found out at the pickup point.
Tours that quietly stop selling
A product goes inactive on Viator or runs out of dates on GetYourGuide, and nobody notices until bookings dry up.
OTA payouts nobody checks
Monthly payment reports with hundreds of lines. Was every booking paid? Paid twice? Was the commission right? Was a cancelled booking paid anyway?
What changes with BookingOps
Without BookingOpsWith BookingOps
Daily planSpreadsheet built by hand every morningBookings sync every 15 minutes and group into departures by tour, date and time
Guides & vehiclesGroup chats and memoryAssign people and vehicles with double-booking, time-off and seat checks
Crew informationScreenshots of the manifestGuides see their own tours, guests and pickups on their phone, and check guests in
BookabilityDiscovered when sales dropBókun, Viator and GetYourGuide audits every morning, with what to fix
OTA paymentsTrust the payout and hopeEvery payout line matched to its booking; paid twice, unpaid, cancelled-but-paid and wrong commission flagged
Profit per tourKnown at year end, if everRevenue after OTA commission, guide pay and costs per tour, departure, guide and team
Staff & complianceFolders, inboxes and calendar alarmsHR records, pay rates, offer letters and training; tax, insurance and permit reminders
A day with BookingOps
The same routine, without the copy-and-paste.
- Overnight
New bookings, changes and cancellations arrive from Bókun every 15 minutes. Cancellations on tours that already have a guide ring the notification bell.
- 07:00
Audit email: tours that can’t be booked in Bókun, Viator products with no dates, GetYourGuide tours not selling, each with what to do.
- Morning
The office opens the Tours list: every day numbered by city, revenue and guests per day, and each tour’s team. Unassigned tours stand out.
- During the day
Guides and drivers are assigned in two clicks. Conflicts, time off and seat shortages are flagged before they become problems.
- Evening
Manifests are emailed to each guide for tomorrow. Guides open their tours on their phone, call guests and check them in.
- Month end
Upload the OTA payment reports. Every line is matched to its booking, and anything paid wrongly or not at all is on one list.
One system for the whole operation
Operations
Bookings board, statuses, assignments, guide app, notification bell, tour catalog and teams by city.
Learn more →Finance & OTA payment audit
Revenue after commission, margins per tour, guide payments, supplier statements and payout reconciliation.
Learn more →HR
Employees and contractors, encrypted records, pay rates per tour and city, offer letters, recruitment and training.
Learn more →Compliance
Sales, state, federal and payroll tax, insurance, licences and permits, with reminders before every due date.
Learn more →Built for Bókun operators
- No change to how you sell. BookingOps reads your Bókun account with an API key and never edits your bookings.
- Up and running in minutes. Connect Bókun, and your existing bookings, tours and cities are imported.
- Works for one van or seven teams. From a single guide to multi-city companies with teams, managers and their own finance.
- Your data stays yours. An isolated workspace per company, encrypted keys, role-based access and full Excel exports.
Who it is for
- Day-tour and multi-day operators selling through Bókun
- Companies selling on Viator, GetYourGuide, Expedia, Tripadvisor and their own website
- Operators with employees, contractors or both as guides and drivers
- Owners who want to know which tours really make money
See it with your own tours
Connect your Bókun account and try everything free for 14 days.