These terms are an agreement between PlatformPoints LLC (“we”, “us”) and the company or person that creates a BookingOps account (“you”). By creating an account or using the Service you accept them.

1. The Service

BookingOps is online software that reads bookings from your Bókun account and helps you plan and run tours. We may improve and change features over time. The live demo uses sample data and is provided as is.

2. Your account

• You must give accurate information and keep your password and API keys safe.
• You are responsible for the people you invite and what they do in your workspace.
• You must have the right to give us access to your Bókun data, including your guests’ information.

3. Free trial, subscription and payment

• New accounts get a 14-day free trial. A payment card is required at sign-up.
• After the trial the subscription costs $35 per month (plus any applicable taxes) unless a different price or discount code was agreed, and renews every month until cancelled.
• Payments are processed by Stripe. If a payment fails we may limit access until it is resolved.
• You can cancel at any time from the Subscription page. Cancelling stops future charges; access continues until the end of the paid period. Fees already paid are not refunded except where the law requires.
• We may change prices with at least 30 days’ notice by email.

4. Acceptable use

Do not misuse the Service: no attempts to break security, overload the system, access other customers’ data, reverse engineer the software, or use it for unlawful purposes or to send spam.

5. Your data

You own your data. You give us permission to host, copy and process it only to provide the Service. Our Privacy Policy explains how we handle personal information. You can ask for an export of your data while your account is active.

6. Third-party services

The Service depends on Bókun, Stripe, email providers and your web browser. We are not responsible for those services, for changes they make, or for data they hold. Information read from Bókun (for example commission, payment status or pickup cities) is shown as reported and may need checking.

7. Availability and support

We aim to keep the Service available and fix problems quickly, but we do not guarantee it will be uninterrupted or error-free. Support is by email at business@platformpoints.com.

8. Disclaimer and limitation of liability

The Service is provided “as is”. To the extent the law allows, we disclaim all implied warranties, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses such as lost profits, lost bookings or lost data. You remain responsible for running your tours, checking bookings and keeping your own records.

9. Ending the agreement

You may stop using the Service and cancel at any time. We may suspend or close accounts that break these terms or do not pay. After closure we delete workspace data as described in the Privacy Policy.

10. Changes to these terms

We may update these terms. We will post the new version here and tell account owners about important changes by email. Continuing to use the Service after a change means you accept it.

11. Governing law

These terms are governed by the laws of the place where PlatformPoints LLC is registered, without regard to conflict-of-law rules. Disputes will be handled by the courts of that place unless the law requires otherwise.

12. Contact

Questions about these terms: business@platformpoints.com.